Privacy Policy

Privacy Policy

Effective Date: [December 1, 2024]

At Casa Mapache, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay at our hotel.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing address are required directly by Paypal. We do not conserve any payment information.
  • Reservation Details: Information related to your stay, including check-in and check-out dates, room preferences, and special requests.
  • Demographic Information: Age, nationality, and other relevant details.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your bookings.
  • To communicate with you regarding your reservations and provide customer support.
  • To improve our services and enhance your experience at Casa Mapache.
  • To send promotional materials and special offers, with your consent.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website or providing services to you, under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our security practices are regularly reviewed to ensure the highest level of data protection.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Withdraw consent for us to process your data at any time.

To exercise these rights or if you have any questions about this Privacy Policy, please contact us at [casamapache.tamarindo@gmail.com].

Cookies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. By using our site or staying at Casa Mapache, you consent to our Privacy Policy. Feel free to customize this template with specific details about your hotel and its practices.