Terms and Conditions

Terms and Conditions

Effective Date: [December 1, 2024] Welcome to Casa Mapache! By making a reservation or using our services, you agree to the following terms and conditions.

1. Definitions

  • "Hotel" refers to Casa Mapache.
  • "Guest" refers to any individual who makes a reservation or stays at the Hotel.

2. Bookings and Reservations

  • Reservations can be made online, via phone, or in person.
  • A valid credit card is required to secure your booking.

3. Fees and Payment

  • All room rates are quoted in $US [USD] and include applicable taxes.
  • Payment must be made upon check-in unless otherwise specified.

4. Cancellations

  • Cancellations must be made at least 14 days before check-in to avoid a cancellation fee.
  • Non-refundable bookings may have different cancellation policies.

5. Check-in and Check-out

  • Check-in time is at 2 pm, and check-out time is at 10 am.
  • Late check-out may be available upon request but is subject to availability.

6. Hotel Rules

  • Guests are expected to behave respectfully towards staff and other guests.
  • Smoking is prohibited in all indoor areas of the Hotel.

7. Liability

  • The Hotel is not responsible for any loss or damage to personal belongings during your stay.
  • Guests are liable for any damages caused to the property during their stay.

8. Data Protection

  • We respect your privacy and handle your personal information in accordance with our Privacy Policy.

9. Governing Law

  • These terms and conditions are governed by the laws of Costa Rica.

10. Changes to Terms

  • The Hotel reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.

By making a reservation or staying at Casa Mapache, you acknowledge that you have read, understood, and agreed to these terms and conditions. Feel free to customize this template according to your hotel's specific policies and requirements.